Resolve questions where they happen—inside your product
Support shouldn’t start in the inbox
External help centers disconnected from context
Manual answers to repeat questions
The result? Slower resolution. Higher support load. Frustrated users.
Userflow brings support directly into the product—where questions actually happen.
Everything you need to support users in context
Userflow connects guidance, AI, and behavioral insight to reduce friction before it becomes a ticket.
Centralize help docs, onboarding flows, announcements, and guidance in one always-accessible product support hub.
The FlowAI Adoption Agent answers questions in context and can guide users step-by-step through completion, reducing repetitive tickets.
Trigger tooltips and walkthroughs when users hesitate, stall, or revisit complex workflows.
FlowAI Signals surfaces recurring questions and confusion patterns across AI conversations and usage, so teams can proactively improve clarity.
Where AI adds leverage
AI doesn't replace your support team. It amplifies it.
Answer instantly
Guide users
Highlight confusion
Human-controlled
Proven impact from contextual support
“Userflow enables us to share valuable user behavior insights with our customer success and support teams, empowering them to make smarter, proactive decisions. It’s given our teams the tools to anticipate needs and address issues before they even arise.”
Built for teams scaling support
Customer Success
Identify recurring confusion
Product
Design clearer workflows with visibility into in-app support friction.
