Product adoption has come a long way from static help docs. Intelligent agents are now changing the game, but the teams winning aren't replacing the human touch. They're amplifying it. Watch Christine Itwaru (VP of Product) and Katy Nardozzi (Sr. PMM) break down how the best product teams are rethinking in-app guidance in an AI-driven world.
What You’ll Learn
- Why efficiency isn’t enough anymore: What the data says about AI agents—and where they fall short.
- The shift to embedded adoption agents: From reactive support to proactive, in-product execution.
- How to balance speed with trust: Why human oversight is critical—and how to design for it.
- How leading teams drive real outcomes: Improve time to value, adoption, and long-term retention.
How Userflow Approaches This:
- Adoption Agent: Answer questions and guide users to completion—in real time.
- Signals: Identify friction, gaps, and opportunities from user behavior.
- Guided Flows: Turn insights into action with contextual, in-app experiences.
