vs.
Why Userflow is better
Better UX - Kanban builder with advanced element selection and triggers.
Sophisticated environment and version control.
Group users by companies/orgs and target based on company-level attributes and events.
Advanced theming capabilities including better look and feel.
Ability to branch flows (choose your own adventure).
No-code event tracking - Setup event tracking without involving devs.
AI assistant - Automated answers to your users’ questions within your app.
Full feature comparison
Userflow
Appcues
Pricing
Pricing
$$$
$
Content
Flows/Tours/Guides
Resource Center (Self-help widget)
Checklists
Surveys/NPS - Stand-alone
Surveys/NPS - Embedded in Flows
Hotspots
Limited
Launchers
Banners - Top or bottom
Banners - Embedded
Builder UX
Point-and-click element selection
Limited
End-to-End Overview
Keyboard shortcuts
Drag'n'drop
Resource Center (Self-help widget)
Find and start flows on demand
Embedded checklist
Live-chat integration
Knowledge base search
Contextual/personalized blocks
Custom action blocks
Announcements/Release log
AI Assistant
Environments and Version Control
User data isolated between environments
Publish content to individual environments
Version Control and History
Custom Theming
Basic styling
Manual CSS
Advanced theme editor
Manual CSS
Dynamic theme variations
Users and Tracking
User profiles with activity feed
Custom user attributes
Custom events
Company profiles and events
Content Analytics
Limited
A/B test segments
Alerting (Errors/performance)
Logic-based flows
Basic auto-start conditions
Advanced auto-start conditions (e.g. Element based)
"If this, then that" rules within flows
Branch flows based on conditions
Snooze flows
Localization
Multi-language - Ability to translate without duplicating content
Update translated flow without unpublishing/duplicating
Translate images/videos
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Right-to-Left (RTL) support
Technology Support
Iframes
Shadow DOM
Electron apps
Integrations
REST API
Limited
Webhooks
Limited
Single Sign-On (SSO)
Mixpanel integration
Segment integration
Amplitude integration
Heap integration
One-way only
Zapier integration
HubSpot integration
Salesforce integration
No-code event tracking
Point-and-click element selection
Multi-condition tracking
Detect element presence
Privacy- and security-friendly
Support & service
Live-chat and email support
Concierge support
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