Zendesk + Userflow Integration

Connect Zendesk and Userflow to surface help content directly inside your product—and use product signals to create smarter support workflows.

Most teams manage support in Zendesk, but can't see what users actually did in the product before opening a ticket.

With Userflow and Zendesk connected, you can surface the right help content at the right moment—and give support teams the product context they need to resolve issues faster.

Bring Zendesk data into Userflow

Use support context to guide users inside your product.

Power your Adoption Agent and Resource Center with Zendesk content [Native]
Trigger flows from Zendesk ticket activity [Via Zapier]
Create or update users based on Zendesk events [Via Zapier]

Send Userflow data to Zendesk

Give support teams visibility into real product engagement. With Zapier you can:

Create Zendesk tickets when users dismiss or exit a flow
Sync onboarding milestones and checklist completions
Enrich tickets with product behavior and flow engagement data

Native sync or no-code automation?

Choose the setup that fits your workflow.

All plans

Native integration

Connect Userflow and Zendesk directly to train your Adoption Agent using Zendesk articles and allow users to search your Zendesk knowledge base from your Userflow resource center.

Get started
Get started
One-way or Two-way
All Plans

Zapier

Connect Userflow and Zendesk through Zapier to automate workflows without code. Ideal for creating tickets from product events or triggering in-app guidance from support actions.

Explore Zapier
Explore Zapier