How is Userflow different from a simple tour builder?

Userflow is more than a tour builder. It’s a complete product adoption platform that combines in-app creation, guidance, and insight in one place. With FlowAI, it also helps teams understand where users struggle, assist them in the moment, and continuously improve experiences without relying on developers or multiple tools.

How does Smartflow work?

Smartflows use FlowAI to accelerate the creation of onboarding and in-app guidance. You start with AI-generated flows based on best practices, then fully customize every step to match your product and users.

Do I need a developer to use Userflow?

No. Userflow is built for product, growth, support, and CX teams to use independently. FlowAI-powered features make it even easier to launch, iterate, and improve in-app experiences without engineering support.

Who is Userflow built for?

Userflow is built for teams who want to improve onboarding, adoption, and self-serve support. It’s used by product managers, growth teams, customer success, and support teams across SaaS companies of all sizes.

What are the benefits of AI onboarding software?

With FlowAI, teams can generate onboarding experiences faster, deliver instant in-app assistance, and gain insight into where users struggle, so they can focus on what actually improves adoption.

Visit the help center or book a demo to see how Userflow fits into your product.

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Your product experience,
on autopilot.

Userflow makes it effortless to create, personalize, and support every in-app experience—from onboarding to engagement and beyond.

The result: faster activation, higher conversion, better retention, and happier users.

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Trusted by 800+ Customer-obsessed teams

The All-in-One Product Adoption Engine, Powered by FlowAI

Userflow combines in-app creation, guidance, and insight in one platform. Powered by FlowAI, teams can understand user behavior, guide users in real time, and improve every in-app experience.

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Build, guide, and improve, powered by FlowAI

FlowAI is the intelligence layer behind every in-app experience, helping teams understand friction, assist users in the moment, and build better experiences faster.

INSIGHTS

See where users are stuck.

FlowAI Insights surfaces friction across your product, showing what changed, why it matters, and where to act.

ASSIST

Help users in the moment.

FlowAI Assistant delivers fast, reliable answers directly inside your product, without tickets or context switching.

CREATE

Build onboarding in minutes.

FlowAI accelerates creation with Smartflows and AI-assisted building tools, then lets you customize everything.

OPTIMIZE

Polish copy, automatically.

FlowAI Rephrase helps teams improve clarity and tone instantly. No rewrites or bottlenecks.

SCALE

Reach global users, effortlessly.

FlowAI Translate localizes in-app experiences automatically, without duplicating workflows.

One AI layer. Every stage of the journey.

FlowAI connects insight, assistance, and creation into a single intelligence layer that improves every in-app experience.

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Your product experience,
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Trusted by 800+ Customer-obsessed teams

The All-in-One Product Adoption Engine, Powered by FlowAI