vs.
Why Userflow is better
Primarily focused on customer onboarding and not employee onboarding.
Better and more modern UX - Kanban builder with advanced element selection and triggers.
Banners - Announce news, features, downtime and events.
Higher Return of Investment.
Integrations to Hubspot, Amplitude, and Zapier.
AI assistant - Automated answers to your users’ questions within your app.
Full feature comparison
Userflow
Appcues
Pricing
Pricing
$$$
$$$$
Content
Flows/Tours/Guides
Resource Center (Self-help widget)
Checklists
Surveys/NPS - Stand-alone
Surveys/NPS - Embedded in Flows
Hotspots
Launchers
Banners - Top or bottom
Banners - Embedded
Builder UX
Point-and-click element selection
Limited
End-to-End Overview
Keyboard shortcuts
Drag'n'drop
Resource Center (Self-help widget)
Find and start flows on demand
Embedded checklist
Live-chat integration
?
Knowledge base search
Contextual/personalized blocks
Custom action blocks
Announcements/Release log
?
AI Assistant
Environments and Version Control
User data isolated between environments
?
Publish content to individual environments
?
Version Control and History
Custom Theming
Basic styling
Advanced theme editor
Manual CSS
Dynamic theme variations
?
Users and Tracking
User profiles with activity feed
Custom user attributes
Custom events
Company profiles and events
Content Analytics
A/B test segments
Alerting (Errors/performance)
Logic-based flows
Basic auto-start conditions
Advanced auto-start conditions (e.g. Element based)
"If this, then that" rules within flows
Branch flows based on conditions
Snooze flows
Limited
Localization
Multi-language - Ability to translate without duplicating content
Update translated flow without unpublishing/duplicating
?
Translate images/videos
Right-to-Left (RTL) support
Technology Support
Iframes
Shadow DOM
?
Electron apps
Integrations
REST API
Webhooks
Single Sign-On (SSO)
Mixpanel integration
Segment integration
Amplitude integration
Heap integration
Zapier integration
HubSpot integration
Salesforce integration
No-code event tracking
Point-and-click element selection
Multi-condition tracking
Detect element presence
Privacy- and security-friendly
Support & service
Live-chat and email support
Concierge support
High cost
